In many cases, when leaders notice dysfunction, something goes wrong or someone does not meet an expectation, it is necessary to resist the blame game and begin by “rolling it uphill.”

The objective is to bring about improvement and/or desired results. We may have all been guilty, at one time or another, of proclaiming:

  •  “They just don’t care!”
  • “They don’t know what they are doing!”
  •  “They are just lazy!”

It is unproductive and will not lead to improvements that are desired.   

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