Starting a new career in the restoration industry can be a bit intimidating to many. After searching high and low for a new technician, you find a new tech; now what? The next step is to get them up and running and engage them in his/her new career. The most basic things we must provide to a new person in our organizations are the tools to succeed. You may have an on-boarding program that helps to bring some deliberate approach to the process. (Are You On Board with Employee On-Boarding?) A part of the on-boarding process or simply getting someone to be a productive member of the team is training him/her. Unfortunately, there is no magic wand to transfer years of experience, training, and knowledge to a new person; therefore, we must proactively manage this process. To complicate things, most restoration companies offer a variety of services each requiring its own training and expertise.