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 Who:  This course is designed for managers and supervisors in the building services industries.  Restoration, Cleaning, and other services that have the variables of:  Standards/Defined Outcomes, Frequencies, Scope of Work, Manpower and Resources will benefit.  

Learning Objectives:  

  • Strategic Management Formula for Service Providers
  • Cleaning Outcomes
  • Work Loading
    • Factors that Determine Cleaning Scope
    • Frequency of Cleaning:  Levels 1, 2, 3, 4
  • Resources  
  • Note:  Although there are cleaning specific examples, the strategic management formula and approach can be applied to most building services provided.  

“Strategy without process is little more than a wish list.” Robert Filek