One of the questions I get repeatedly during classes and at breaks is, “Is there a flowchart or check list for doing a job correctly from start (the phone call) to finish (getting paid on time)?” Then Clark, an adjuster with whom I recently had the pleasure of teaching the new IICRC CDS class, asked me the same question, to which I responded, “No water loss is the same; the jobs are just too diverse.”
True, each job is unique…but might there be some fundamentals to focus on that are common to most every job? I am going to give it a shot, with a disclaimer: what follows here is some of the basic fundamentals; many will say they need to be added to, which is exactly the point: take what you can from here, add to them and make the project yours.